Frequently Asked Questions
All Orders less than 5 lbs., & at least $75.00 (subtotal), shipping to destinations within the contiguous 48 U.S., qualify for free shipping!
Standard Shipping: Most orders will take 5-6 business days to arrive from the date ordered. Some orders, however, may take 6-9 business days from the date of order, most often because of item availability*
Expedited Shipping: Faster Shipping – 4-5 Business Days; Express Shipping – 3-4 Business Days
If an out of stock item is anticipated to be on back order for several days, we will then ship what we have in stock and of course ship the missing item when it arrives, at no additional cost to you.
Other important info.
–Orders over $250 require Direct Signature upon delivery. If you prefer not to have this service, please let us know at the time your order is placed.
-All orders less than 2 lbs. may be shipped via USPS (often USPS Priority).
-Many heavier orders (5 lbs. and heavier) may be shipped via FedEx.
-All orders delivered to a PO Box will be shipped via USPS.
-Almost all Expedited shipping will be shipped via FedEx. We will attempt to notify you by email or by phone if there are any out-of-stock items in orders with Expedited shipping as soon as possible.
Essential oils are natural, and we do not accept any opened products. All returns will incur a 15% restocking fee, shipping and handling is paid by you. No returns will be accepted after 60 days.
Hope Essential Oil provides general and information about its products and should not be taken as a medical advice. Please consult your doctor before using our Essential Oil and if you are pregnant or under medical care, seek advice of your practitioner.
Wholesale order inquiry:
Send us an email to firstname.lastname@example.org