Return & Refunds

Your order is important to us, which is why we make that your order is quickly processed and safely delivered to your doorstep.

We ship items within the U.S. using the shipping method of your choice. When an order is placed, we determine the shipping costs based on the carrier costs and delivery dates based on the availability of product(s), amount of product(s) purchased shipping method and the shipping destination.

Return Policy

Customer satisfaction is crucial to us and we are confident that our products will exceed our customer’s expectations.  However, we understand that things happen and for whatever reason, sometimes a refund is necessary.  That’s why we provide a 100% refund on all items purchased within the first 30 days with a 15% restocking fee.

For further details regarding returns, refunds, or order cancellations, please contact customer service via email at info@hopeessentialoil.com or call our office at 404-910-2163 from 8 am – 4.30pm (Eastern Standard Time) Mondays – Friday.

  • Please note, that we do not offer replacements for international orders. Thank you.

 

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